To be honest I normally rate chessington quite hig...

To be honest I normally rate chessington quite highly however my experience today has left me with the need to never return again. Instead I will be sticking to alton towers who seem to actually value their customers to a much more than satisfactory level than chessington do. First things first, I know it's the summer holidays and these parks get busy, but in a whole day we managed three rides. So as an adult paying the full amount on entry to the park has left a rather nasty sting in my wallet. Secondly, two of the rides we queued for (waiting around 35 minutes each and not even getting anywhere near the front), we were told they had broken down and needed to leave the line. On no point were we offered complimentary fast pass tickets (as alton towers would do and I have experienced on several occasions which is a credit to them) to make up for the time we lost in the lines. Thirdly the fast pass queues are also a joke in the way they are managed when entering the rest of the line with us more third rate patrons. It seems to be that having a fast pass means you do not have to wait at all. The staff seem to feel that as soon someone lines up in the fast track the must be let in. Again this is something that this park cant seem to deal with unlike our European counterparts. They need to learn that fast pass can wait 5 to 10 minutes before being let in. They will still be getting on the ride quicker than the usual line. So no, I am afraid chessington is definitely not worth the money. There are other parks which I know value my custom and others more. So please up your game chessington.