This is the worst company I have ever dealt with. ...

This is the worst company I have ever dealt with. They told me I qualified for deferment and sent me the necessary paperwork. I both mailed back the paperwork and as instructed by Bethany from their resource department I have emailed copies of paperwork to them over the course of two MONTHS I keep resending and hearing nothing yet they continue sending me Late payment notices and ruining my credit score when I qualify for deferment and provided the necessary paperwork! I gave Bethany the exact number of what I make monthly over the phone and she said I qualify and now they refuse to take my paperwork and do anything with it! Do not use them please! Look at the reviews steer clear!