Bit dissapointed that 1 star is the least you can ...

Bit dissapointed that 1 star is the least you can enter!!
A warning to everyone.... steer well clear of these fraudsters!!
I've been trying to get a refund since January, excuse after after excuse, the latest is that they've changed card reader company so cant refund to my card, they are saying it will take 8-10 weeks to process a BACS transfer!!! BULLS###!!!
DO NOT GO ANYWHERE NEAR THIS BUNCH OF CLOWNS!!!!