Took 86 days to replace a LG G5 phone screen, coul...

Took 86 days to replace a LG G5 phone screen, could have done it myself in 1 hour. No doubt they will be on here sharpish defending themselves, if only they could do such a simple repair as quickly.

Every week they were stating awaiting parts when I emailed them, they promise you a date they will arrive, only when that date arrives they would state parts not arrive or wait till next week or parts are not good quality from their supplier. You're a mobile phone repair company you should be on top of this and keep parts in stock for such popular phones!



Then there was one week when they were so adamant to get my Google account details so they could access the phone, the phone was restored when I sent it to them so they were not required. I gave up in the end and gave them my Google account details and in reply they stated they don't need them as the phone was restored when they received it!

They just use the same excuses. Two days before I received my phone back again they stated awaiting parts, then one day later they email me to say the phone is on its way back to you. No apology or anything for making me wait 86 days, which is no way near the 1 to 2 day they advertise.



Seriously this company does not have a clue. I will keep an eye on the reply, no doubt it will be the customers fault somehow just as their replies to other negative reviews left.

Update: In response to QuickFixMobile response, you tested the phone when you received it and on your repair tracker on the same day you stated that there was no faults other than the phone cracked screen. Still even if you did carry out the 'extra' work as a good will gesture why did it take 80+ days to get hold of a replacement camera part? Which planet did it come from?