Dear Mr. Brennan,

Dear Mr. Brennan,

Thank you to you and Mark Gonzales for, again, making my buying experience a good one.

We have been customers of Mark's for several years, beginning with the purchase of a preowned vehicle for my oldest daughter. That was a major purchase because her car had been totaled and she needed a vehicle to get to work and to school. This happened at a time in our lives when our personal business failed (2010) and we were not able to help her out financially or even use our names/ credit to help her get into a working reliable vehicle. She was a student at Texas A&M and was working her way through school without any help from us. It was a very stressful time for her and for me. Mark put us at ease and you could just feel that it was his desire to find something that was reliable and affordable for her. He accomplished that and even today, it is a great vehicle.

Last year, finally my youngest child gets his license and we needed a new vehicle for my husband so he could hand his 2003 Toyota truck down. That was hard for him because he loved that truck. Wow, he loves his new Tundra even more. Mark worked hard, knowing we were still on a budget.

About 10 days ago, it was my turn (about time!). I had been driving a 2004 Toyota Sequoia for 10 years. I loved it. It kept my family safe and was absolutely always reliable. Thanks to Mark, for his guidance. He found a Camry Hybrid that I love. Going from 14 miles to the gallon to what looks like will be mid 30's, anyway, is definitely something I can get used to. I truly believe that Mark was almost as giddy as I was. That just makes you feel good. I had been in and out of your dealership for several months and Mark always made time for me that was free. It may have cost him a buying customer. I don't know but I feel sure he knew that when we were ready we would come back.

Please give Mark a pat on the back for not making me feel "sold" but making me feel "cared for".

Your forever customer,

Mary Ashmore ;-)