Basil Droz

Review of Radisson Blu Hotel Luzern

Room did not match the description. According to t...

Room did not match the description. According to the description, there is talk of a bathtub and two flat screens, etc. Very disappointing the whole thing ....... Right after arrival we complained about the room to the reception. Unfortunately, no other room is available because it is fully booked (hard to believe during Corona). When I checked out I told the receptionist what I thought of the whole thing. A possible credit was promised to me and I will be contacted about this. Heard nothing until today.