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When I dropped off my car I was told it would prob...

When I dropped off my car I was told it would probably be ready somewhere between 2-4pm and that the service writer would be in contact with updates. I did not hear back from him all day so I texted him at the number provided by him/Keyes at 3:30. There was no answer. I returned to Keyes around 4:00 to find out that my service writer had left for the day without informing me of any updates and my car was handed over to another service writer. A third service writer tracked down who had my car. The service writer who was assigned my car said they were still working on. And didn t have an update. Keyes service closes at 5:00 so I waited to see pick it up. When all was said and done it turned out while there was nothing wrong with my transmission all the techs did from while they had it from 10:30-4:45 was plug it in to a computer to check for error codes. I could have done that at home.

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