I Hate to even give them one star. I called at 4:2...

I Hate to even give them one star. I called at 4:20 child was sick and needed to get there. I called yellow cab and the automated system said 20 minutes okay so I wait 20 minutes no one shows up I give it another 15 minutes before calling back, automated system picks up again tells me my driver will be there in 17 minutes, Wow okay so I wait another 20 minutes no cab call back and get connected to the cab driver he tells me he's on his way he's about 15 minutes away he's coming from the airport wait 15 minutes no cab driver call the automated system back it's still telling me 17 minutes so I can connect it back to the driver he has attitude tells me not to call Yellow Cab anymore just called him directly he is on his way he's coming from the airport like he said before finally he calls me back 20 minutes later and tells me he's 5 minutes away he had to stop and get gas but he is on his way and he's sorry for the wait. Wait another 20 minutes,call and get: I'm on my way I'm on my way I will be there I got caught up doing runs from the airport I told you I'll be on my way I basically in tears at this point because now it's basically two hours later and I can't get to my child so when he finally does show I told him we're going to the hospital and everything is there he tells me he cannot give me a ride because I do not have cash on me or my credit card I tell him I have an app that I can pay with he tells me I can't use the app I dont want to see the app get out my cab worst experience of my life I hate Yellow Cab I will never call them I will never give them any business I will for now on use Uber and make sure I have an account with them