Recently had some warranty work done here on my mx...

Recently had some warranty work done here on my mx5, called ahead and scheduled 3 weeks in advance for the warranty work and a windshield replacement to be done and informed them that I would need a courtesy car. The day(Tuesday) I was to drop off my car I received a call informing me that their glass guy had called in sick, which was fine as the warranty work called for 16 hrs of labour and I was fine with them performing the windshield replacement on the second day my car would be there (Wednesday). Upon arrival they were unaware that I required a courtesy car and they scrambled and got me into a demo vehicle. During the day Wednesday I receive a call claiming that they wanted me to bring it back as they were trying to sell it and were unable to bring me a replacement, which I did not do as I was currently at work. I got a call informing me the work was done and I could pick up my vehicle. When I got there ai noticed my windshield had not even been touched, no where on the work order had it been noted at all in fact. Now I will have to go and schedule another service, get another loaner, and be without my car for yet another day. This is a very unprofessional service dept. Take your car elsewhere if you are a busy individual who doesn't have the luxury of time to allow these people to bumble around and mishandle your servicing needs.