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Gary Campbell

4 years ago

Corporate meeting all day. Came in at 10:30 at nig...

Corporate meeting all day. Came in at 10:30 at night and my room keys were deactivated by Hotel reservation error. They were pleasant about it. However they did not know if my suitcases were going to be in the room. I would have personally followed my guest to the room and found out if the suitcases were still in it. They told me just to come back down to let them know?

They could work on a little customer service.

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