Nicolette O'Bayley

Review of Carolinas Medical Center

This hospital is incredible (5 star!) but this pos...

This hospital is incredible (5 star!) but this post is about parking garage C (visitor parking Blythe deck) on Blythe Blvd next to Levine Children's Hospital. I've been coming to this hospital for 3 months and for 2 of those months I have dealt with their parking garage every single day at least twice a day. While I'm coming out of the garage at about 12:30pm I notice that there are a ton of parking spaces. I will see at least 30 or more on my way out. I will see that the attendant will have the parking full sign out and be waving parents away. I have seen this time and time again and parents are forced to go to another busier garage that is further from where they need to be and forced to navigate through a busy and confusing hospital to get to their loved ones. It will take on average an additional 20-30 minutes to park. Today I told the parking attendant that were were plenty of spaces and he agreed that there were a lot of open spaces. I then said to him that there are parents that are trying to see their children and he should let people in. He then told me to "mind my business" and proceeded to yell at me. I then drove away and filed a formal complaint. My other complaint is that he is not there when people do need assistance. A woman was having difficulty getting the ticket out of the machine and the attendant was no where around, I had to get out of my car and assist her. Another time the divider had malfunctioned and no one could get in and he, again, was not at his post. He finally walked over and fixed it after people were already turning around. This is ridiculous and this man does NOT deserve to work there. The last thing a parent should be worried about is trying to find parking when they're trying to get to their sick child. This is unacceptable.