This is probably the worst experience i have had a...

This is probably the worst experience i have had across all the places I have ever lived in. I typically wouldnt write bad reviews publicly as I prefer giving candid feedback to the staff and owners but this was beyond that as despite repeated complaints at the hotel, the staff just seemed to have given up and resigned to the fate of the hotel.

I expected a Radisson Blu hotel to be nice relaxing and of a particular standard when it comes to the room. We weren't looking for any fancy service or amenities as we were visiting during the COVID outbreak. Despite that the rooms and service was dismal. Across 3 rooms that we stayed in these are the list of issues there were in the rooms itself.

1. Broken Water Kettle
2. Phones not working in 2 rooms plus broken buttons on them
3. Stained Sofas with worn out cusions
4. Had to wait 20 minutes everyday before getting luke warm water in the shower
5. Rusted fittings in the bathroom.
6. Taps with salt deposits, which meant spraying of water all over the bathroom when switching them on.
7. Toilet bowl was not cleaned and had used tissue inside despite being 'sanitised'.
8. The Tata Sky connection was not recharged and had to wait for a day and a half and then finally goto the front desk physically to get it recharged.

These are just some issues that I felt were worth highlighting. There were plenty others that I don't even want to mention.

I have a genuine request from the owners or management, that I understand these are tough times, if you are short staffed please don't fill the hotel upto capacity. We had to wait for 3-4 hours for towels to be replaced, and most of the things I got done by going to the reception desk and asking them to do something while I stood there.

This is a great property but if it continues the manner in which it is going, then you might have a few serious issues.