Katherine Z

Review of Ray Chevrolet

I don't know if it's because I had already picked ...

I don't know if it's because I had already picked out exactly what I wanted before I went in to Ray Chevrolet today but this was by far the smoothest experience I have ever had at a dealer.
When my father and I arrived, Ray himself greeted us and then graciously passed us along to a member of his sales team, Sean Renions . I had been in contact with their scheduling department and they were expecting me. They took me out to the vehicle I had picked, charged the battery, and we went for a short test drive. Sean was courteous and knowledgeable and extremely upfront about everything, answering all my questions and addressing all of my concerns. Sean and his shadowee were laid back and friendly, not overbearing like some salesmen I've met on my two week long adventure of trapping about the greater Rockford area to find the perfect car.
This dealership definitely lived up to its stellar reviews and more than deserves its five-star rating. The facility was exceptionally clean, the sales team and owner friendly, and when they realized the battery in my car was really 100% shot, they replaced it. They even provided a Carfax and gave me time to discuss the vehicle with my father and Sean personally showed us multiple review sites that provided a history of the vehicle in question, and he personally introduced us to a member of the service department.
All in all, it was an excellent day and I cannot recommend, Sean, Ray, or Ray Chevrolet enough. If you want a new or used vehicle, go to Ray Chevrolet- it was well worth the hour long drive.