kranti kumar

Review of iQuantified Management Service...

I received a check from IQMS and its my bad that I...

I received a check from IQMS and its my bad that I lost the check. When I say I lost, I actually need to explain the whole scenario :
1.Check was sent to my old address. I moved to new state suddenly.
2. My friend took sublease and he got the check.
3.While opening he tore the check and sent me screenshot on my mobile.
4. Since its tore, I thought I will call IQMS and get a new check. So I didnt bother to ask my friend to save that check as its tore anyway.
5. I called IQMS for help in getting a new check issued.
6. IQMS account deparment tells me that they only need hard copy and cannot do anything else. More over I get a brand that I am lying.
7. Its my hard earned money and I donot want to loose.
8. Do I need to go to court to get this refund ?
I understand its my fault in first place but as a customer I should be received some alternative procedure.
Hope someone will get some input to me.
At this point, I am sure they are not going to refund as I dont have hard copy of my check.