John D.

Review of H.L. Flake

Terrible customer service. Trying to order an ite...

Terrible customer service. Trying to order an item for 6 weeks from them, no help no apologies no genuine concern for their customer. Basic phone etiquette like apologizing for inconvenience does not exist.... let alone returning a dropped phone call. Employees don't even know who their managers are or if they are in or are available. I would reconsider using HLFlake even though their prices are reasonable. If they make a mistake on your order or you attempt to order a specialty item good luck. If you want to waste your time and money why not just flush your wallet down the toilet, would be less frustrating!