Would have given it an even higher rating if not f...

Would have given it an even higher rating if not for the freezer I was staying in. Something was wrong with the air con in the suite; but your people just didn't know how to repair it. *The only staff which need to be trained to be more polite are those at the Lounge where the High Tea is served and the older staff of Kuzina for dinner. Having said that, it was such a beautiful place with excellent service that you escaped reality and it didn't feel like living in Singapore at all - and I have travelled the world.