I originally gave the restaurant 5 stars after our...

I originally gave the restaurant 5 stars after our 1st visit, but I went there a second time with the family on New Years Eve and it was a horrible experience. The buffet was over run and extremely dirty. The crab legs were really dry. Service was awful. My beer ran dry and I never got a refill. Some one brought their comfort dogs into the buffet line where they were eating food off the floor. One dog urinated at the buffet and no one cleaned it up. We actually walked out at this point due to being so grossed out.