The store's products are great. Wide selection, de...

The store's products are great. Wide selection, decent prices, and lots of mid- to high-end bikes to choose from. The woman who I presume is one of the owners is less than pleasant, however. I've gone to Cooper's twice, both times with a very specific product in mind, and both times the owner was very condescending and tried to convince me what I wanted was wrong, and proceeded to talk to me as if I didn't know a thing about bikes. I'm by no means the most knowledgeable when it comes to bikes and bike tools/parts/etc., but on my previous (and what will be my final) visit, she spent ten minutes repeating that a certain tool wouldn't be compatible with my bike (it was) and finally gave up when she said she could "see in my eyes that I'm not getting it." I asked if she would take my money and she went into the back while I waited for another employee to ring me up. Perhaps I've just caught her on bad days, but add that to the somewhat haphazardly organized layout and the cats that roam the shop and I don't foresee myself returning in the future.