I am a former Marine and wanted to ask them a ques...

I am a former Marine and wanted to ask them a question about a
product they offered per an ad I got in the mail. I would like to buy it, but I have a question that I want answered before I make the purchase I've called
and called and pressed #2, as instructed, for customer service, but they never answer. I know more than a few former Marines and no one wants
to put up with such rude so called 'customer service'. Very poor business practices.