Bethany DeLuca

Review of Crown Chrysler Dodge Jeep Ram

I am so disappointed with this dealership. First I...

I am so disappointed with this dealership. First I traded in my Nissan for a Jeep Patriot and 2 days after I get my Jeep home I have a flat tire. And no... I didn't run over anything. They installed the tires wrong so the leak was from the valve stem. When I went to get the problem fixed I was told it wouldn't take anymore than an hour (I was there for two and a half hours) - to fix ONE tire. Not to mention my spare was low and I was missing parts from my jack. Then 3 weeks later I get a new license plate in the mail. We decided at the time of purchase I would transfer the plate from my Nissan to my Jeep and therefore I would not need a new plate. Now I am dealing with my original plate (which is on my Jeep) still being register to my Nissan which was apparently sold already. So I've been driving around with a plate that isn't even registered to my Jeep for 3 weeks. Everybody I have dealt with after these issues arose have been amazing... But my initial impression of my sales person and finance person is horrible. I told multiple people at this dealership I would be buying a Wrangler next and that is officially NOT happening with this dealership. I will go elsewhere to purchase my Jeep Wrangler.

I usually do not leave reviews but after multiple things going wrong with this dealership I figured it was worth saving someone else the headache.