Carol Warren Review of Palm Bay Chevrolet
Very Disappointed. Went in to today to get my car...
Very Disappointed. Went in to today to get my car's oil changed. I was a previous customer of Rosner and had the lifetime oil change program. They told me they are no longer honoring this program as of today! That is completely unacceptable. First when the dealer switched they made us remove the Rosner logo from our car and replace it with their own. I did not want them to do that however they insisted that was the only way they were going to honor the oil change program. Reluctantly we agreed and let them do this. Now today we are told with no notice that they are no longer honoring the free oil change for life that was part of our car purchase. they just made future car shopping much easier! When I made my appointment earlier on the phone today, they should have told us this information.
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