UPDATE: Pearson Ford called me back today (followi...

UPDATE: Pearson Ford called me back today (following Tuesday) to apologize for how long it took to get my car serviced. I changed my rating from 1 on to a 4 star because this shows me the people at Pearson Ford actually do care about you as a customer. I have left reviews before, and never heard back from the business. Although it took a little longer than I would have liked to get my vehicle serviced. They apologized and informed me this hardly ever happens, the service was pretty cheap, they did an excellent job, and they followed up to see how they can improve...I won't even consider going to a different Ford dealer in the future after this experience.
PEARSON FORD WELL DONE!!
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This review is for the service depart of the dealership. It may have just been my luck today, but I am I am typing this out as I have now waited two hours for a simple oil change to be completed. when I was told it would take at longest an hour and a half...I hope this is a rare case. Either way its ridiculous.