Hoyt Lovelace Review of Euro-Tech, Inc.
I had a great experience with everyone employed wi...
I had a great experience with everyone employed with Euro-Tech and all work done by Euro-Tech. My salesperson was great (even bought my family of 6 dinner, delivered, because the estimating process went late). The installers, Adam and his crew, were beyond excellent in their care and professionalism. We had some problems with some of the windows that came from the manufacturer whom Euro-Tech uses. Euro-Tech was so upset with some of the problems that they called the manufacturer and made their quality control person drive 4 hours on that day in order to come to my house and see the problems and recommend a remedy. Kurt from Euro-Tech who does their quality control and customer satisfaction came to my house about 4 separate times to make sure I was satisfied, even though he was moving out of and into a new house himself. We had problems with the manufacturer, but Euro-Tech stayed on them until all was resolved. Well Done!
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