christina heath Review of Lexus of Danvers
We called in advance to be sure the Lexus we were ...
We called in advance to be sure the Lexus we were to purchase was still available where as it was a three hour round trip for us. We called at 10:30 that morning and arrived at 12:00 as we said we would. We immediately sited the vehicle and found lying on the seat a sold sign. A salesman was quick to greet us and informed us this vehicle was sold 15 minutes after our call. If this was true perhaps they could have given us the courtesy of calling us back- no they did not. In fact it was a bait and switch given the salesperson was anxious to sell us something different. We shared our disappointment with the salesman and they said please share this with our manager indicating to me they knew about this bait and switch as well. We didn t bother and headed back on our long journey home. The manager left us a voice message asking us to call him back but we chose not to waste anymore of our time with these folks.
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