E

Ella's Purple flower

4 years ago

I've been a regular and I used to like this hotel ...

I've been a regular and I used to like this hotel but the services in this hotel has changed and has disappointed me very much. The staff was inattentive. I had complaints regarding the cleanliness of our room the night we checked in but the housekeeping was no longer available. We had to wait till the following day for the housekeeping. A few were quite rude. We had relatives come over to the pool and they were rudely dismissed by the attendant. It was an embarrassing situation which we will never forget. I don't think we'd like to come back to this hotel nor recommend this hotel to anyone.

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