Kathy Copeland-Thomas

Review of Marietta Toyota

I purchased my Toyota Avalon at Marietta Toyota 12...

I purchased my Toyota Avalon at Marietta Toyota 12 years ago and have continued to bring it here for service. My service guy today was polite. He answered my question with interest and patience. The only reason I didn t give a 5 star rating was because of the non-service when I went to pay and pick up my keys. The cashier didn t look up from her computer to greet me. There were two ladies, and the other one had a customer. It was not until another employee walked up behind the cashier and complimented my hair, she then looked up, never said hello and gave me a price, which was incorrect. I had a coupon offer for my service. Good Customer Service is so important to me. It can very well be a deal-breaker.