Dallin Harris

Review of Tundra Restaurant Supply

WORST COMPANY I HAVE EVER HAD TO DEAL WITH!

WORST COMPANY I HAVE EVER HAD TO DEAL WITH!

Even if they are the cost leader for what you are looking for, go with someone else because chances are you will not get what you ordered and there is no real support available.

This company has wasted so much of my time over a very simple single item order. Wish I could give a 0 star rating. I ordered one simple item from this company, they shipped the wrong one. I had to call 8 times over a span of 2 weeks to push a sales rep into actually doing her job. Finally, she said they would ship the correct item and it would be here within 3 days. It has been another 2 weeks and I still haven't seen it. I have called this sales rep's extension constantly and have not gotten an answer or a call back for weeks (I've left multiple messages and I'm sure she is avoiding me). There is no information sharing between departments and no one seems to care that things don't operate.

It has been a month since my original order and I have still not recieved the correct item, a refund or ANY information at all. Nobody at Tundra knows what is going on or cares to. Avoid this company at all costs.