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Joanne Bailey

3 years ago

1st visit to EH. Lovely food but dreadful service....

1st visit to EH. Lovely food but dreadful service. Our table was booked for 7.30 and our food still hadn't arrived an hour later! My friend was leaving the table early to go on night shift and had to take her food away in a doggie bag. EH did redeem themselves but not charging my friend and another of our party for their meals as they had muddled up the order. They were also given vouchers for use at a later date and everyone in our party was offered a free dessert which we had. The food was lovely once we got it, but lessons need to be learned by the venue to prevent a repeat performance.

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