In principle I thought of putting 4 stars, because...

In principle I thought of putting 4 stars, because once a beach towel, which they give you, was dirty and one day the sheets were also; although they remedied it. However, I have given it 5 stars, because its staff makes these small mistakes go unnoticed with their great human treatment, especially I would love to highlight Moises Hurtado, a receptionist who would hire without a doubt as head of reception if I had a hotel . He is not only efficient in his work, but also makes the client feel special and demonstrates an empathy he had never noticed in any hotel.
In short, if you are looking for a 4-star beachfront hotel in Miami Beach, I recommend it.