Lately it seems like the Service Center has less a...

Lately it seems like the Service Center has less advisors and less Mechanics on Saturdays. I counted about 3 advisor and I can only imagine they have the same amount of technicians.
I come out to Tysons all the way from Washington, DC because I purchased my two vehicles there and I figure it s good to be loyal. Unfortunately I might have to change service centers. I waited 3.5 hours for a oil change with a appointment. The staff of great but management needs to add more tech and advisors. I imagine they are fully staffed during the week when it s less likeys to get busy how it does on Saturdays.