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A B Review of Honda of Tysons Corner
Great example of service recovery! Originally went...
Great example of service recovery! Originally went in to get a specific color, set up appointment, etc. but then when I got there, the car color we discussed was sold. I was ready to walk and avoid wasting anyone's time, but then Moses Ayilaran jumped in to save the day and did an extra search of the color and was able to locate it. He walked through the vehicle, met our budget, and got us through the paperwork. Also shout out to Mike and Jesse from the finance team for getting us in and out (even though it took 4 hours on a busy sales holiday) quickly and for their help. Great team!
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