Horrible ! We can hear the neighbors shouting and ...

Horrible ! We can hear the neighbors shouting and relaxing in their room all night, a nightmare knowing that as one is going to spend the night as a family to a "luxury hotel", they made us go up an old elevator and where it just happens the staff because their elevators did not work, a total nightmare since we have 3 children 1 baby, luggage and strollers, we were not warned that the hotel was under renovation and only has an open pool that is in poor condition, better go to a motel any who lose their diner, horrible experience