Morgan Nelson

Review of The Keen Group

Car service used to be great. Drivers were always ...

Car service used to be great. Drivers were always courteous and dressed well, with the cars well looked after for the passenger. Now we have experienced them late (lying throughout). Poorly presented and generally scuzzy. We used them for guests, airports and general - after the last few months it's apparent that standards are slipping. Our recent airport pick up was nearly an hour late, we'd been travelling since the small hours and would have used another service if we weren't so tired.
It has become pointless to use them, you may as well use Uber if you're not getting the added service quality.