Lolita E. Walker of lolitawalker dot com Review of Sugar Bay Resort and Spa
The experience was OK....
The experience was OK....
Positives: THE VIEW is Amazing. We were upgraded to an ocean view and the best ever!!!! Though we didn't have an iron, a working phone or safe, or stocked fridge when we arrived, that was quickly rectified as soon as we went to the desk. The BEST part of all was that the staff was EXTREMELY friendly and remembers your name throughout your entire stay! They were quite helpful at locations to visit outside of the hotel and were very personable - remembering every detail to connect on daily. LOVED THEM....
Watchouts: 1. We stayed from Friday-Monday and there were only 2 restaurants open the entire time. The Hibatchi / Sushi Restaurant and the Italian Buffet in main lobby. The Hibatchi is great food!!! HOWEVER short staffing led to an hour wait for a reserved seating. 2. The advertised Iguana Feeding was a no show by staff on two attempts 3. Night Life in hotel is very limited - would have expected more options 4. No 24/7 room service as in most all inclusives 5. Liquor was not top shelf
All in all....I would go visit the staff which was AMAZING however would choose another all inclusive location to try in St. Thomas when returning
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