Sharon Pollock

Review of CARA Counselling Crumlin

Arrived at Dublin Airport for transfer to hotel wh...

Arrived at Dublin Airport for transfer to hotel which did not turn up!! Rang to be told we had been forgotten about! Great start. Got to hotel, stood for ten minutes at reception then got served by the most unhelpful unfriendly receptionist I have ever met. Was told we could not pay in sterling however after obviously giving her a lot of bother she went and asked a manager and this could be done. Then we were told we couldn't get anything to eat because we were too late!! Even though the reason why we were later than expected was because we were not picked up at airport!!! No apology either. Not a good first impression of hotel however when we went into bar area the staff were absolutely lovely and friendly and told us of course we could get something to eat. Room was lovely and spacious. Tv lost picture half way through watching a film. Hotel is very handy but very much doubt we will be back.