My wife and I decided we wanted to check out the H...

My wife and I decided we wanted to check out the Homestead for our honeymoon because the idea of a quiet spa weekend in the mountains sounded perfect. It ended up being a huge disappointment.

When we arrived, we were greeted by the bellhop (who was excellent and kind) but upon entering we found the carpet in the lobby was noticeably stained and dirty. I gave it a pass for it being a historic hotel, but when we arrived in the room the "historic charm" continued -- wine stains on the carpets, dirty towels, and a cockroach on the bed. We're usually very easy going people so we decided to stick it out and explore... but it never got better. With only one restaurant open for lunch and dinner, we had to eat at Jefferson's more times than we cared for (the service, again, was fine but the ambiance was lacking as we were frequently the only people inside). Additionally, we were excited about a reservation we made for the Dining Room on Wednesday night, but learned from the hotel brochure that they weren't even open on that night for dinner even though the website still let us confirm the reservation! After talking with the concierge, we were told it was actually OPEN because they ended up having enough reservations but it was usually closed -- it was confusing to say the least. While planning this trip, months in advance, our "personal trip planner" failed to mention that a week-long stay isn't ideal, as nothing is open until Thursday, and we'd have better luck visiting over the weekend. The best time we had was off the resort grounds at the local brewery and French restaurant.

For the price of the stay, we were expecting a lot more, a resort experience that would show us hospitality at every turn. But honestly, we felt the level of care was on par with an airport hotel (but even they have more dining options). A place to stop and wait. We decided to cut our trip early and head home. It we could have been fully refunded, I would have eagerly welcomed our money back. I will say, the staff was at the very least helpful in making sure we weren't charged for the remaining days of our stay or the our cancelled Spa services.