O

Olivia Cerda

4 years ago

You pay for what you get with Camillo Properties. ...

You pay for what you get with Camillo Properties. The price is great for the size house you get, but they are poor quality. A section of our master bedroom floor was the awning over the front door. During the winter you couldn't step on that floor because it was ice cold from the outside temp. There was no insulation anywhere in that house.

We've currently been moved out for about 6 weeks, and have been lied to about the status of our deposit return saying that there is a "delay with the post office in san antonio." I receive mail daily, there is no delay with the post office. Mail doesn't take 2+ weeks to come from Sugarland to San Antonio. Now that I've seen my ledger, the check number of our return wasn't listed till 5/30/17 so there's the lie from the girl in the office who guaranteed us she "mailed it herself" on the 26th. Not that a couple of days is big deal, but don't lie.

And to top it off, we cleaned our house top to bottom prior to move out and all we're getting back from our $1,275 deposit is $374.60. In the lease it states a yard service will maintain the landscape...and they came every Monday...but apparently we were charged $20.40 for mulch!? I thought mulch was part of the landscape??? There was mulch in the plant beds for the record. Then we were charged $110 to clean window(s). $100 for drywall repair...we had a minor scratch on the dining room wall behind one chair so I'm not bitter about that. But then we were charged $650 for paint!!!! First off, our walls were clean, scuff free, and did not need repainting. If anything needed painting, it was that small section over the dining room scratch. We did not paint any walls when we moved in so you can't say they needed to return it to the original color.

They should be ashamed of themselves. We left that house in excellent condition and are only getting $374.60 back whenever the "post office delay" is over...whenever that will be. We have disputed the charges.

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