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Philomena Hamberg

3 years ago

Exceptional customer service and spacious rooms! A...

Exceptional customer service and spacious rooms! Add to that a scenic setting, European styling, unbeatable location and attention to details. Standard room still had so much room! Floor to ceiling glass that was actually quite sound proof, which we found a huge issue at other hotels in that area. No carpeting in the rooms but lovely Scandinavian style flooring and furnishings and details, like modern chairs designed for comfort and style. Loved the bathroom! No scrimping on lovely soaps etc., bath sheets, with lots of everything. Massive shower with a thoughtful foot spout to adjust to the perfect temperature before committing, a well stocked mini Kuerg, fridge, safe etc. We never waited for an elevator, the staff was friendly and clearly proud of the hotel. So many views to choose from and 2 minute stroll down to the Lake and the Amsterdam Brewery. The hotel also has a good restaurant and outside pool. Our room had two double beds which were very comfortable and had 4 lovely pillows each. Price wise, I booked directly after checking booking site prices, and they were happy to beat it by a nickel! 15 minute stroll to Union Station and 5 to the Sky Dome, Ripley's, etc. Will definitely be returning!

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