TL;DR the amount we paid was not worth it. If I pa...

TL;DR the amount we paid was not worth it. If I paid like $150/night I could have ironically loved it with all the disappointments we had without buyer s remorse, but that was not the case.

Having experience in retail, I want to start with the positives. Every staff member I encountered was positive and happy to help, so my poor rating is no reflection of the attitudes or professionalism of the employees. The other half of my party has an extreme phobia of bedbugs, so of course the second we walked into the room, we examined every square inch military-style with a fine-toothed comb. We found nothing, which was a major thumbs up and another testament to the professionalism of the cleaning staff.

Additionally, we ordered room service one night, and the food arrived promptly, and at a reasonable price (Two ciabatta bread sandwiches, one beer, one soda, $30).

Goes without the mountains are beautiful.

After the bedbug search was over, we really just basked in how superfluous our room was. It was massive, complete with a heart-shaped jacuzzi, heated pool, and practically 15 different wall mirrors that make the room look even bigger (side note, if you have any ideas of what your body looks like that are not based in reality, they will be shattered after you stay here.)

At first glance, it was truly amazing. I had never been in a room like this before. But then the details slowly revealed themselves. We didn t have the opportunity to use the heated pool the first night of our stay, so by the second afternoon, I had pulled off the translucent pool cover, brimming with excitement to slide into a heated pool after a chilly morning. What I saw shocked me. I thought I saw skid marks, or leeches, at the bottom of the pool. A closer examination revealed that it was just years of neglect at the lining of the pool making it seem like such. I tried to get in and make the best of it, but it just didn t feel right, so I got out after about 5 minutes of kidding myself.

The last straw and, arguably the most heartbreaking moment of our two-night stay, had to be the heart-shaped jacuzzi. We had a great time the first night we used this, no problems, and it was romantic. Hoping to cling onto this feature onto the second night since we enjoyed it so much. We tried to turn off the jacuzzi jets and the knob was not functioning. We unfortunately lacked the foresight to bring our toolkit on this vacation, so we called maintenance to fix it. Again, maintenance was kind and timely, which is a testament to the staff. Maintenance fixed the jacuzzi knob, and afterward, he said, Oh, the wrong kind of knob is on here, wonder why they did that and then he said, which I will always remember for the rest of my life, Just call me when you want to use the jacuzzi again! Right, nothing sexier than needing to call maintenance every time you want to go into the couple s jacuzzi!