Ordered 17th December. Still not received. I'm no...

Ordered 17th December. Still not received. I'm not really sure what to do next. Quick fix not responding to my emails.....after finally receiving an email to say you would be in touch shortly .... Still not happened. I just want my money back now ! Since writing this review I still haven't received my order and still haven't received my money back. Today's date is 160119 .a month on. I have had so many emails saying my order is just being finalised. Then another email saying it takes 30 days to process refund...... I actually don't care anymore. I've emailed back to say do whatever is easiest for you. Complete order or refund. Don't care