With all of the political attacks on PP I hesitate...

With all of the political attacks on PP I hesitate to give them a low rating, and I fully support the important work they do. I have gone to them for years and have always received excellent care. Having said that, I have a major complaint. I got a follow-up call from the nurse practitioner, and she left a message but no way to contact her. I don't even know her last name. I called back on the general line, and spent about an hour trying to maneuver through the Byzantine "menu options," and then spent 35 minutes on hold while trying to speak to a human being about my test results. I finally gave up, and I am really frustrated. It should not be this hard to get ahold of my doctor/N.P. to discuss my health.