K

Kyle

4 years ago

Definitely not happy with customer service. I have...

Definitely not happy with customer service. I have a phone under warranty that I attempted to exchange. The representative told me I needed to either return my old phone or pay a fee to have a new one shipped with a large deposit on my credit card. I said why don't you just ship it to the store and I'll go in and that was refused. I've Never delt with such an untrusting company in my life. My warranty expires next month and I assume I won't get anywhere with it. I've always purchased Motorola and never had any issues until now. Motorola has definitely lost a long time returning customer.

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