Where do I start? Upon arriving there was a cleani...

Where do I start? Upon arriving there was a cleaning crew there. It was bags piled up in front of the garage. After an hour of waiting we left to check in a hotel but the called begging us to come back. I asked if they rushed because if so I didn t want to come back. They claimed they didn t after returning the cleaning lady was still in there. A couple minutes later she walked to my truck and stated there were still towels in the dryer. After a 16 hour drive we just told her it was ok and went in. The rooms with the double beds blankets were definitely not laundered, they had stains. The bathroom tub had hair, the pool area had trash (cigarette ashes, cigarette butts, pool toys, food, napkins). They were left behind items all around the house. Stains on the wall. I reached out to Airbnb and Magic box. This has been a long process. I would have rather left then stayed but I m not going to throw away $1300. After days of back and forth they wanted to send someone out the Wednesday when are checkout was Thursday. On top of that they stated I could have planted the stuff. My iPhone has live pictures and time stamped from the day I arrived. I spoke with Amanda who is a part of the supervising team of Magic box and she told me they only wash their blankets and pillowcases every 3 or 4 weeks. That s disgusted and should be a health code violation. She can t deny saying it because I recorded our conversation. If Airbnb or Magic box doesn t handle this appropriately I will reach out to someone. Also the complex doesn t have a basketball court like the pictures.