Awful, stressful experience. If you want "transpar...

Awful, stressful experience. If you want "transparency" do not go here, but they sure will advertise that they are "no haggle" and "transparent." They are sheisters to the WORST degree. The salesperson purposefully tried to trick us into buying things we did not want, even after saying no quite emphatically several times. This person lied to us about "never being asked" questions about bogus add-ons before. They said that the only way to remove a "anti theft" vin etching charge was to scrape the paint off the car! To top it off, they are dishonest in their financial dealings as well. This salesperson promised he/she would be the only one we dealt with throughout the process. That was until he/she couldn't get us to commit to a bogus $1800 upsell and thought bringing in another man (manager) to do it would seal the deal. He/She did not offer a copy of the purchase order until we demanded it and told us there was no way they were going to send it over that evening because that, according to them, "made no sense since the bank was closed." Since when do you wait till a place is open to mail something or fax it to them? Weird weird people with so many slimy tricks up their sleeves. Customer service person, don't respond to this unless you are willing to take the bogus charges off that transaction. Your outfit is an embarrassment. Unless you are very assertive and know all the tricks or are in cahoots with these fools, do not purchase a car here. BEWARE.