Attempted to procure mobility device through Progr...

Attempted to procure mobility device through Progressive Mobility (due to permanent disability status) with full medicare insurance. Progressive turned simple process into three month nightmare; with repeated communication breakdowns, failure to follow up important deadlines, inaccurate information, and total incompetence. At one point during application process, Progressive just dropped-out of contact; when I called, they did not even know who I was, with process halted.
Once Progressive did restart process (after nearly three months), the manager lied indicating medicare would only cover 'three wheeled mobility devices'. After lie was countered by direct confirmation from medicare; Progressive did an 'about-face' informing me they could get a four-wheeled device; but it was considered 'upgraded' equipment. Thus, I would be required to pay $740.49, and sign document indicating I would pay full price if medicare failed to cover cost.
Dropped Progressive and hired honest medicare assignment company for device procurement. Entire application process was repeated (including doctors visit and physical therapy evaluation). Correct four-wheeled mobility device was procured quickly, professionally, and without issue (completely covered under standard medicare coverage). Total out-of-pocket cost was only $134.00; this after Progressive attempted to defraud me out of $740.49 for identical medicare approved equipment. Clearly Progressive Mobility is quite comfortable defrauding unsuspecting disabled and older consumers; by telling them just about anything to complete a sale. It would seem Progressive wanted to move inventory on less-popular mobility equipment; and thought disabled customer would be easy target for fraud. Dealing with Progressive cost me the entire summer without desperately needed mobility device. In addition, I was forced to pay additional funds for repeated doctor and PT visits, not to mention hasle and frustration dealing with crooks.