My husband and I drove 2 and 1/2 hours to get to O...

My husband and I drove 2 and 1/2 hours to get to Olde Wood LTD, and spent 2 + hours speaking with a sales associate about hardwood flooring. We picked out a few wood samples and was told they could order samples for us and have it shipped directly to our house. We visited the showroom in Nov and it's mid-February (3-months later) and no samples nor customer follow-up. Very disappointing considering we were serious buyers. We ended up purchasing flooring elsewhere. My recommendation, please consider all of your customers and provide proper follow-up.