Gaynor Slatter

Review of Budgens Supermarket, Holt, Nor...

I ve just encountered a most disagreeable woman on...

I ve just encountered a most disagreeable woman on the check out. There is a sign to wait until previous customer has finished. I thought the sign meant to wait for the customer to finish packing their stuff. I waited for her to pack her shopping with all her bags in the trolly. She was paying, so I put my few bits on the belt. The belt was stationary & I was still in the same position behind the line. The lady barked, EXCUSE ME, this lady hasn t finished! I was no further forward & my shopping was right on the customer end of the belt, stationary, as I previously stated.

I fully understand that the ladies on the checkouts have to be very careful, as they are in the midst of the public. To be honest, the customer in the next checkout was far closer to me than the lady who was about to serve me, so I really couldn t understand the attitude. Maybe the sign should say Please wait until previous customer has finished and left the checkout . There would be no room for doubt, then.

I have found most of the ladies working there to be lovely but not that one. It spoiled my shopping experience & let s face it, it s expensive to shop there but unless we get in our cars & drive elsewhere, those of us who live in Holt, do not have a choice.

I phoned Customer Services (which I ve never done before) but could tell she was just trying to pacify me.

Not a nice experience today, I m afraid.

21/6/ 20 - Of course this is all immaterial due to the terrible fire there, last night. I m so sorry for everyone concerned, as I m sure everybody will be. I send my heartfelt sympathy for this terrible tragedy.