Don t, just dont use the ER services. Go to Mercy...

Don t, just dont use the ER services. Go to Mercy instead. Kept me wait 6-7 hours THEN told me I had a serious issue. Didn t inform me during the process and treated me terribly. I would not trust my health care to them. I went to Mercy after and received excellent care .

Had a serious medical condition and they left me for an hour or so without checking in. Had to use the rest room, called the nurse and they forgot about me. The RN who cared for me had a terrible attitude. I felt like I was an annoyance to the staff for just being there.

I left AMA because I felt safer waiting to go to Mercy than allowing them to provide treatment.

UPDATE: They did reach out to me in regards to this review. The director of emergency services was polite and listened to my grievances. I did not get the impression that anything was going to change or my issues were of major concern. I did get a lot of "I am very sorry your perception of the situation was terrible".