I had a flight cancelled at the last minute and ne...

I had a flight cancelled at the last minute and needed a place to stay for the night. The Hyatt was available. When I booked, I accidentally booked two rooms, but they kindly cancelled the second. When I arrived, check in was quick and professional. The room was modern, clean, and comfortable. The bed was nice enough that us slept through my alarm. The staff were all courteous, if not necessarily friendly. Overall, my stay was excellent.