I ordered my dress more than a year ahead of time....

I ordered my dress more than a year ahead of time. I was told when I ordered it that it would arrive in 6-9 months. 1 entire year later and my dress has finally arrived. I had to call more than 5 times to get it delivered and specifically ask for it to get here ahead of time because apparently they ship the dress when they think you'll need it by. Meanwhile, I was kept in the dark about a delay in the production of my dress. I am not from NJ and I arrived to pick up my dress only to find that my veil was not ready. We waited several hours for the veil and took everything home. We will not be doing alterations with them. Very stressful experience.